Join us as leader with strong values to make a difference in the lives of employees and residents. The Executive Director leads the overall people and operations management at the Retirement Community. Leverage your team leadership skills to engage managers and employees in providing a high standard of service and value to our residents, built on strong relationships and operational excellence.
In this role you will be focused on:
Attracting, developing, and retaining a highly engaged team of managers and employees
Creating a compelling, relationship-based resident experience
Ensuring safe, quality care for all residents
Consistently achieving sales, operational, financial and compliance metrics
Building strong relationships with resident families, community stakeholders, and government organizations
What You Will Do:
Lead – Hire, coach, and develop a team of dedicated managers and employees who provide consistently high standards of service and resident care.
Manage – Effectively manage all department operations, fiscal resources, and collective agreement requirements.
Engage – Build relationships and welcome feedback for goal achievement and continuous improvement from employees, residents, and families.
Comply – Consistently implement policies and procedures as required by the company, union and applicable legislative/regulatory organizations.
Achieve – Meet or exceed established targets for employee engagement, resident satisfaction, internal/external audits, occupancy, and net operating profit.
Cultivate – Build strong relationships and a consistent brand among community members, future prospects, regional teams, external vendors and legislative regulators.