Enlivant is seeking a Community Relations Manager.
ABOUT US: At Enlivant, our mission is to enrich life by developing meaningful relationships and creating vibrant communities. As the Community Relations Manager, you would be able to establish a rewarding career, while serving a dynamic group of older adults.
Enlivant is a fresh reinvention of the company that started assisted living - creating an exciting environment for all members of our team. While we have all the tools and resources that come with 40 years of experience in the industry, our culture is very similar to a brand new start-up that encourages input and creative thinking from all levels.
We welcome you to become a part the team today and discover the fantastic career opportunities we have available. Join us on our quest to become the nation’s most trusted senior living provider.
ABOUT YOU: As the Community Relations Manager, we will look to you to promote our CHIEF core values of compassion, humility, integrity, excellence and fun. The Community Relations Manager is responsible for the sales and marketing effort while working with the management team to build meaningful relationships with the assisted living community in the area.
What you will do:
Evaluate, develop and implement strategic marketing plans working directly with the Executive Director and Regional Director of Sales and Marketing
Responsible for entry and maintenance of database management system/lead tracking
In partnership with team, plan, promote and coordinate all community outreach and community events for seniors, their families and the professionals in the community
Build and maintain relationships with potential residents and their families, assist the Care Services Manager in identifying level of care services, assure that each new resident is welcomed and supported throughout move-in process with exceptional customer service.
Maintain regular contact with leads and referral sources, meeting goals established in partnership with the Executive Director and Regional Director of Sales and Marketing
Coordinate the customer experience from first inquiry to move-in, ensuring highest quality of service for each resident and family member
Additional duties as assigned